SomervilleMeetings

26-0481 Resolution Approved

That the Director of Constituent Services appear before the Committee on Sustainability and Infrastructure to discuss the process by which 311 tickets are routed or closed after re-routing.

Sponsors
Naima Sait, Jesse Clingan
Introduced
Mar 24, 2026
Assigned to
City Council
Enactment #
220305
View on Legistar

History

  1. May 14, 2026
    City Council Work completed · roll call: pass Meeting agenda, item 6.G.9.
  2. Apr 29, 2026
    Sustainability and Infrastructure Committee Recommended to be marked work completed Meeting agenda, item 8.
  3. Mar 26, 2026
    City Council Approved and sent for discussion · roll call: pass

    Sustainability and Infrastructure Committee

    Meeting agenda, item 4.8.

Official text

That the Director of Constituent Services appear before the Committee on Sustainability and Infrastructure to discuss the process by which 311 tickets are routed or closed after re-routing, including whether a new work order or ticket number may be added as a note to the original 311 ticket to improve tracking and transparency.